FAQ
Frequently Asked Questions:
Why do you use Organic Birch Xylitol instead of stevia, erythritol, or monk fruit?
We utilise principles of: Real Ingredients; Sourced through Natural processes; and a Premium Experience. Standard alternative sweeteners often leave an off-putting - lingering aftertaste. Organic Birch Xylitol is a Premium, Natural sweetener that bakes with an almost 1:1 ratio to sugar. It is able to provide a Premium Experience to those who are looking for an option with a much lower Glycaemic Index impact than sugar.
Critical Safety: Is Xylitol Safe for my pets? Is it safe for me?
Organic Birch Xylitol (insert evidence of safety from scientific research and government regulation/recommendations). We are not healthcare professionals, please consult your doctor. Unfortunately dogs and other pets do not have the kind of robust digestive ability that humans do, and you should under no circumstances keep anything containing Xylitol within the reach of animals. Xylitol is especially toxic to dogs. There is no safe quantity for dogs to consume.
Are your products safe for Celiac and those with Gluten intolerance?
Our entire product line is Gluten-Free. From sourcing to manufacturing and lab testing, we ensure that our processes are designed for the world leading standard of zero-detectable gluten required for products like ours in Victoria, Australia.
Do you use any artificial colours or synthetic flavours?
Never. For all of our products - we source the real thing. Our: Chocolate is Organic Cacao Powder; Vanilla is Grade A Unspent Vanilla Bean Powder; Strawberry is Organic Strawberry Powder; Banana is Organic Banana Powder. You may even discover that you didn't even know what the real thing tasted like.
Are your baking mixes suitable for diabetics or those on a keto diet?
Of course - we are not healthcare professionals, please consult your doctor. Our mixes are formulated with no added-sugar. We anchor our recipes with almond meal and sweeten with xylitol, this ensure that they offer a much lower glycaemic impact than traditional baking mixes. Please consult the nutritional panels to ensure the macros fit your specific dietary requirements.
Can I prepare your mixes to be dairy-free or vegan?
Yes! Our dry mixes are naturally dairy-free and vegan friendly. To bake a dairy-free cake or whip up a vegan buttercream, substitute the recommended unsalted butter with a premium, high-fat vegan butter (avoid water-heavy spreadable margarines) and use your preferred plant-based milk and egg substitutes where necessary.
How much does one pouch make?
One Cake Mix pouch and one Buttercream Icing mix pouch produce a single-layer 20cm(8-inch) cake and one layers worth of icing. To build a beautiful, double-layer cake, we recommend ordering 2 cake mixes and 2 buttercream icing mixes.
I own a café, specialty grocer, or baking service. Do you offer wholesale partnerships?
Whether you are wanting to stock our products in your store, or are wanting to provide premium quality alternatives to your customer, we are open to partnering with you. Contact us directly, and we'd be delighted to get to know what you are looking for in a partner.